Innovation In Response to Customer’s Increased Capacity

When a customer is implementing a new technology platform or experiencing capacity issues, PTI will work with them to research and evaluate their options. By creating a strategic process improvement plan, we’re able to define the necessary improvements that ensure you keep up with changing demands and function efficiently.

Process improvement occurs in each of our departments in response to customer need. The Precision Cleaning department now has a new automated bagger and a new scale as a result of a specific customer requirement. A new lathe is dedicated to a customer based on their demand for a machining process after bonding in order to handle a bottleneck in production. In the Non-Destructive Testing department, a new penetrant solution is being used on a customer part for detection of discontinuities.

One of our most recent innovations was in retooling for a specific part. A customer experienced a sudden increase in demand for one of their parts, with a resulting overload in capacity in our Adhesive Bonding department. We were able to quickly implement a tooling solution that would handle four parts instead of only one.

The new tooling allows the four parts to be cured in the oven at a time, quadrupling the process production output. By rapidly responding to an increased capacity need, our customer is able to meet their production schedule, by benefiting from a substantial time savings.

By emphasizing continuous process improvement in response to your current needs, we give you reliable and consistent results from one service department to the next. We proactively support you and help you find the best methods to increase quality, improve delivery performance, and reduce costs. Whether you require expert shot peening, dry film lubrication, adhesive bonding, or any of our other multi-process solutions, innovative improvements are a vital part of the PTI process to respond to fluctuating demands.